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MALCOLM M

1 reviews | Active since Mar 2009

21 Jan 2016, 13:05

Pick N Pay Arrogant Manager at Edenmeadows Branch

My daily afternoon shopping at Pick n Pay edenmeadows cost me around R200 to R300. Yesterday the 20th of Jan 2016 was no different, except we had to wait around 15 minutes at the dheli for our cold meat order. One customer ordered 5 different types of meat. At the check out point , i decided to ask the manager if it was possible to ask customers, if they would take offence to single ordering customers to go first, His immediate response was NO! i then said why dont you get more help in the department as you have 2 machines, again: NO.. this is while he sits there reading the newspaper, why not help customers if you see a line building up?<br> <br> I said my Goodbyes to the ground staff as they now new me by name, gave a supervisor a hug and said i will never return to the store, i have a checkers on Greenstone drive and a Spar at Stoneridge, one of these two will be my go to shop.<br> <br> Total Lost for Pick N Pay because of arrogance :R7750!! <br> <br> Goodbye and Good Luck with the lazy, arrogant, so called manager<br> <br>

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Replies (1)
Pick n Pay
Pick n Pay's reply21 Jan 2016, 13:49
Official
Hello miles123,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***