Pick n pay appalling service in the katlehong branch

I had the most ********** experience at pick n pay chris Hani mall based in katlehong Ekhuruleni area, i was there to purchase some essentials and a bus ticket. The money market terminal was left unattended for thirty minutes while i awaited assistance, a lady named asked me to wait and i did as i was instructed yet not help for approximately thirty minutes this is really appalling coming from such big business, once help came through she **** to my face and said there were no buses coming from Umtata to Germiston on the day i had inquired, this pick n pay employee had no name tag neither was she friendly, the customer service at Chris hani is not helpful to us the consumer i feel i literally take my hard earned money and pay for bad service, i later discovered the lady who was tending to is named Teboho i very disappointed at the current service pick n pay is allowing in katlehong, furthermore the other stuff just looked as i stood for service the security gentleman was helpful thank you.