1 reviews | Active since Aug 2015
PICK N PAY ALEXANDRA SHOULD CLOSE DOWN!!!1
I WENT TO BUY A FEW ITEMS, HAD A PLASTIC BAG WITH MY DRESS INSIDE IT, I WAS ASKED BY DOOR SECURITY TO TIE IT, I ASKED HIM TO DO IT NICELY OR I CANT HOLD THE BAG. HE SAID THEY HAVE TO SWING THE BAGS AND PRESS INTO A KNOT WITH A SELLOTAPE. I SAID ITS GNA DAMAGE MY DRESS. THE GUY CALLED HIS MANAGER. SECURITY MANAGER SAID I HAVE TO SPK TO THE GUY WHO CALLED HIM AS HE CAN'T UNDERMINE HIM. I ASKED SO WHY WAS HE CALLED. HE TOLD ME ITS THE STORE RULES TO DEFORM THE CLIENTS BAGS FOR SECURITY REASONS. IASKED THEM TO DO IT NICELY AND I SAID I DONT KNW WHY I HAVE TO SPEND 20MINS TALKING ABT PLASTICS, I ASKED IF THEY GONNA HANDLE MY PLASTIC WITH CARE OR SHOULD I GO. THE GUY SAID I CAN LEAVE THE STORE. I ASKED FOR HIS NAME HE REFUSED. I WROTE THE INCIDENT ON MY TABLET. THE SECURITY MANAGER GRABBED MY TABLET DRAGGING ME INTO THE STORE SAYING HE'S GONNA BREAK MY TABLET AND HE SPOKE TO ME LIKE IM HIS DOG. I SCREAMED, THABISO THE STORE MANAGER WAS JUST STANDING WATCHING. I SCREAMED ASKING WHY WAS HE DRAGGING ME AND HARASSING ME LIKE THAT AND IF THIS IS HOW PICK N PAY TREATS CUSTOMERS. I GOT CALLED INTO OFFICE WHERE I STATED WHAT HAPPENED AND LEFT MY NUMBER. NO ONE CALLED. I AM OPENING A POLICE CASE!
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
