MN
Mpho N
1 reviews | Active since Sept 2019
01 Oct 2019, 14:59
Pick 'n Pay AIM Products
I have a problem with Pick 'n Pay AIM Products, I bought an AIM TV which is hardly a year old and the remote control has a problem is no longer working and the remote is the only way the TV can work. I went to Pick' n Pay to request a remote control, only to be told that the products don't have a warranty so I'm stack with a TV that I can't use. Why don't they inform people when purchasing these products that there is no warranty
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Pick n Pay's replyOfficial
01 Oct 2019, 15:23Good day Mpho Thank you for taking the time to address your concerns with us. Please accept our apologies for unfortunate product experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the hyper team & Audiovisual Buyer. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply01 Oct 2019, 15:23
Official
Good day Mpho Thank you for taking the time to address your concerns with us. Please accept our apologies for unfortunate product experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the hyper team & Audiovisual Buyer. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team