Pick 'n pay

Item: Pick n Pay
Rating: 1
Author: Makoma M

The pick'n pay in Jubilee Mall is untidy and some staff members are not friendly i approached two trying to make a conversation with them and they were cold on me

Helpful (0)

Replies (2)

Pick n Pay's replyOfficial

06 Feb 2020, 14:51

Good day Makoma ,

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
The Pick n Pay Team

Pick n Pay's reply06 Feb 2020, 14:51

Official

Good day Makoma ,

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
The Pick n Pay Team

Makoma M's updateReviewer Update

06 Feb 2020, 23:16

Thank you very much for taking my matter serious, pick 'n pay store manager contacted me and promised his going to deal with the matter. Thanks to the store manager

Makoma M's update06 Feb 2020, 23:16

Reviewer Update

Thank you very much for taking my matter serious, pick 'n pay store manager contacted me and promised his going to deal with the matter. Thanks to the store manager