Pick n pay

I was in Vangate Mall and the service there is terrible. They have an entire clothing section but refused to do a return for my baby’s girl mom jeans because they didn’t know if they had the item in store and if they didn’t then they couldn’t take the Jean because they “would be stuck with it” I will now have to take it to where I purchased it. They were lazy to even check to a point where I myself said I’ll take it back to Canal Walk. The lady at the Customer Service counter was very unhelpful. I’m so disappointed and would not return to any of their stores. Service is everything and Pick n Pay in general is really getting horrible with theirs.