Pick n Pay

Item: Pick n Pay
Rating: 1
Author: Jan-Hendrik Swiegers

#Pick&Pay

Pick n Pay as I have tried numerous avenues to reach you maybe this will help!!!!!! I know everyone of your stores has a demographic and you 'stock accordingly. As a loyal customer you I PLEASE NEED TO BRING THIS UNDER YOUR ATTENTION AGAIN !!! Your shop at #CapricornBeach, #Muizengerg #CAPETOWN never has enough if any shopping carts available, lots of shopping trolleys but NO SHOPPING CARTS!!

And yes I understand every outlet cater for it's specific demographic needs, BUT YOU COMPLETELY missing your target market at the #CapricornBeach, #MUIZENGERG 'supermarket.. YOUR shop purely through bad service and uninterested management, to whom we have complaint about continuously only have DEFICIANT amount of pay stations OPEN, and very BASIC service and veriaty BECAUSE of BAD MANAGEMENT which cause HORRIBLE SERVICE!!

PLEASE CAN YOU ASSIST!!?

Helpful (0)

Replies (2)

Pick n Pay's replyOfficial

03 Oct 2019, 12:06

Good day Jan-Hendrik Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad shopping experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team & our team will be in touch. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team

Pick n Pay's reply03 Oct 2019, 12:06

Official

Jan-Hendrik Swiegers's updateReviewer Update

22 Oct 2019, 12:04

Dear Pick & Pay,
20 days later and still no replay from you, or promised telephone call!!!!
Well that figure your horrible services at your Capricorn Beach, Muizenberg shop, in line with this supposing customer service, shocking!
Very disappointing to say the least!!!!

Jan-Hendrik Swiegers's update22 Oct 2019, 12:04

Reviewer Update