GC
Glen C

1 reviews | Active since Mar 2023

21 Apr 2025, 13:00

Pick n Pay

Pick n Pay Hyper Durban North. This store needs a shake up deluxe, try getting hold of a senior manager or the store manager, its like pulling teeth from a hen. On the 21 April at 11h52 I purchased some hot cross buns R24.99, I tendered R50.00, my change was R25.10 after the price had been rounded downwards. The change I received was R25.00, there was no 10 cents. I am not too concerned about about the amount involved but the principle here is theft. Do all cashiers ***** ***** this way The cashier name is Asanda Mbaimbai. If all cashiers adopt this name principle then Pick N Pay are *****ing from their customers.

I passed on a message via Velma for the Manager on duty a Mr Shaun Scheepers to call me and am still waiting for his call. Great reflection on their management! Mr Scheepers, please charge this cashier with theft. Whether you ***** 10 cents or 10 Rand it is still *****ing.

Mr Summers, if you are intent on turning around Pick n Pay then you need to shake up your staff and get them to offer proper customer service and stop your staff from short changing.

To Pick n Pay and Spar customers, watch your change, its not about the amount involved but the principle of *****ing. It seems that The ANC government has taught "their people" well!

0
Replies (1)
GC
Glen C's update22 Apr 2025, 07:25
Reviewer Update
A small correction to my review, Mr Shaun Scheepers did call me to discuss the issue, it seems that short changing is a problem