sR
samboga R

1 reviews | Active since Feb 2019

14 Feb 2019, 11:48

pick n pay

Poor customer service from pick n pay Flora center I send a message on pick n pay Facebook page regarding the poor service that i received from their staff .i was on queue to pay for two items then i saw a packet of sweets on the shelf the price was R8.99 when i was at the till the price was R20.00 and i told the lady on the till that the price was R8.99 on the shelf and she refused to help me and called the superviser to take the sweets out of system and they said to me did you check the barcode i told them that i didnt and i expect to get the sweets with the price that is on the shelf,they way they spoke to me like i was trying to ***** something or ...they attacked me. ********** 173

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Feb 2019, 13:53
Official
 Good day  Samboga Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.   We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management to address & they will correspond with you.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.    Kind Regards,   Pick n Pay Team 

Best regards,