PICK 'N PAY
<p> </p> <p>I went to Pick 'n Pay yesterday around past 6 last night to buy a few groceries and the kind of experience i got was disrespectful.</p> <p>I was at the express till as i bought grociries less than 10 and decided to pay that side. The cashier who was assisting by the name of NTOKOZO( SHE WAS NOT WEARING A NAME TAG AND SAID THIS WAS HER NAME)had bad attitude and unfortunately for her she doesnt remember as this is not the first time she did what she did last night. When i was done paying i saw that my groceries were not packed inside a carrier bag and i asked her if im supposed to pack for myself and she responded with a bad attitude and a loud voice and said YEBO. I asked her why and she said she was busy and then continued to call one of the guys who was helping at the door to come and assist me. The guys she called started making jokes and said we dont know anything like that and she kept saying to them call the supervisor for them to come and help her am im busy.</p> <p>Then a guy by the name of KAIZER came and said he was the supervisor and said to me cashiers are supposed to help and that the cashier was supposed top explain why she couldnt with respect.</p> <p>Its not the first time i have experienced such at chris Hani mall in Vosloorus and i must say im dissapointed at your kind of service.</p> <p>Maybe those cashiers should learn something about excellent customer experience as i prefer buying from pick 'n</p> <p>pay but will never buy from the one in chris hani mall again.</p> <p> </p> <p> </p>
Dear Keabetswe
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Dear Keabetswe
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
