MC
MARIA C
1 reviews | Active since Jul 2013
23 Dec 2019, 09:51
Pick n Pay (2)
A while ago I shared the bad experience I had at Pick 'n Pay when I did not receive all the items I paid for and was made to feel as if I was a ****. I was contacted through e-mail by Pick n Pay who gave me a reference number and said the matter will be attended to. That was nearly a month ago and actually nothing has happened since. Again, bad service.
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Pick n Pay's replyOfficial
26 Dec 2019, 13:53Hi Maria,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply26 Dec 2019, 13:53
Official
Hi Maria,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team