MB
Mordecai B

1 reviews | Active since Nov 2016

14 Nov 2016, 19:58

Pick n Pay

<p>I would like to express my feelings tonight, I am deeply offended by how the securities and the manager at pick n pay wonderboom south treat customers. I was carrying my back pack with my laptop inside and the security told me to leave my bag on the door and they is no a parcel counter, so I requested to see the Manger, he gave me two choices either to leave my bag by the security or to leave the shop. Unfortunately, I left and I saw the same thing happening to the lady who was behind me. How can they request us to leave our valuable where they is no parcel counter or no cards to show that you left your parcel. Believe you me, I am a loyal customer for pick n pay for years and this is the worst or should I say beyond imaginable service to customers and highly *********, unprofessional, unexpected service from a manager. </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Nov 2016, 09:39
Official

Good day Mordecai,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen