JW
Jody W

1 reviews | Active since Jul 2015

06 Jul 2015, 21:14

Pick 'n Pain!!!!!

Pick & pay Gordon's Bay is the worst Supermarket we've ever seen and my family and me will never shop there again.They have staff member bumping into my wife while she is holding our 6 months old baby and actually forcing my wife to say something while the staff member was just walking away only by then getting a \sorry"reply.Wet card boards laying in front of heated display cases on which my wife tripped while there was no \""wet floor\"" sign anywhere to be found only to find that things are no better at the till points.<br> At 19:45 on 06 July there was still a fair number of paying customers in the supermarket but only 3 tills was left open.One of them was a Cash only till after 10 min of waiting we found out takes cards as well. <br> My wife went to the manager and asked him what was going on and he didn't really have a clue or any legitimate answers. On numerous occasions staff members have been shouting what they are going to do the upcoming weekend from a distance while there was customer in between. At the till points you rarely get a \""HELLO SIR\"" or \""HAVE A GREAT DAY\""because the till operator is too busy discussing event with the staff packing the goods into bags<br> Absolute pathetic"""

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Jul 2015, 09:48
Official
Hello Petronas,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

We have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.

Kind regards

Marise Brown

Ref Number : ***

Best regards,