aW
alex W

1 reviews | Active since Jun 2014

12 Dec 2015, 13:28

Pick n NO PAY refuses to exchange and compensate

After spending in excess of R 7000.00 at your liquor store with no discount or any gift gesture for such a large purchase, we then discovered upon unpacking that one of the All Gold tomato ****tail units was very bloated yet sealed. <br> <br> We drove back to the kloof branch to get an exchange and expecting an exchange policy as advertised by retailers all over or some form of compensation for the drive out there and back or double our money or something.....<br> <br> No we were offered ZERO other then we can take another brand according to staff and Traveen the manager... basically we can ****** off....<br> <br> Pick n pay customer for decades gets treated like this shame on you

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Dec 2015, 10:11
Official
Hello alexkzn,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***