Pick in pay lemon tree

Pick in pay lemon tree you service sucks I have phoned and phoned in total it is now 11 times and I'm still calling, ( have a call log if anyone is interested) if it is answered them they talk in the back ground and put the phone down. the one time I did get through a very nice gentleman took the phone to the bakery they left me holding for just over 2 minutes while talking in the background, then put the phone down. thanks I'll take my business somewhere else