RD
Raymondt D
1 reviews | Active since Jun 2019
20 Sept 2022, 13:38
PICK & GONE
Pick & Pay Blue Hills, Midrand is easily the worst store ever. There staff is arrogant and total ignore clients. Furthermore there fridges and floor are dirty. There prepared food is bland and the same thing over and over again. They actually refer to there chips as HOT CHIPS when its as cold as a x-*****. This complaint is echoed by more than 119 people I have spoken to. In fact we are to approach the center management to have a Spar or Checkers take over the Pick & Pay. Truly they need to alter there course and fast.
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Pick n Pay's replyOfficial
22 Sept 2022, 09:17Hello Raymondt,
Thank you for reaching out to the Pick and Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
The Pick n Pay Team
Thank you for reaching out to the Pick and Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
- WhatsApp: ***
- WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1
- Call us on: ***
- Email us on: ***
The Pick n Pay Team
Best regards,
Pick n Pay's reply22 Sept 2022, 09:17
Official
Hello Raymondt,
Thank you for reaching out to the Pick and Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
The Pick n Pay Team
Thank you for reaching out to the Pick and Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
- WhatsApp: ***
- WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1
- Call us on: ***
- Email us on: ***
The Pick n Pay Team
Best regards,