NB
Nicolaas B

1 reviews | Active since May 2019

18 Sept 2025, 12:18

Pick and Pay Worst Retail Chain with no customer support

Dear Pick and Pay

I logged a call with your call centre, and on 9 September a Hello Petee review.

To date...no one...not 1 person has contacted me.

What must I do to get your attention.

0
Replies (2)
NB
Nicolaas B's update19 Sept 2025, 08:20
Reviewer Update
What reference number would you like?

Lets start with the USELESS call center!
Called on 1 Sept 2025, NO RESPONSE to date!
The Reference number for this call is #194190.


Now lets go the department that handles Hello Peter complaints, again useless
Hello Peter Review, 9 Sept 2025
Reference number ***

It is now 9 Sept 2025, and after promises were made from call center to investigate, and provide me feedback...EMPTY PROMISES and not 1 call received

So what else must I do now?
NB
Nicolaas B's update25 Sept 2025, 19:13
Reviewer Update
The service delivery is getting worse, and worse.
Last reply on 19 September stated the investigation is complete, and the ***** department will contact me...

It is a week later and still no contact made.

You playing games with me?