Pick and Pay, what a joke of a company

How does a giant retailer like Pick and Pay manage to stay in business? It's a joke, absolute circus.

Placed on order on 17 July 2025 via ASAP, waited and waited for hours for a driver. Numerous calls to ASAP and the store, and eventually I was told they have problem with system, and drivers can not be assigned, therefor order can not be delivered. Strike 1!!!!!!

Then they continue to take payment from my account, even though order was clearly not delivered, due to Pick and Pay's FLAWED system. Strike 2!!!!

Then now I am told refund will take 3 to 5 business days Strike 3!!!! You can take my money IMMEDIATELY, and then I must wait.

A multitude of phone calls and effort spend, not even a sorry from any Pick and Pay official.

Disgusting how a customer is treated, bunch of *****s