Pick and Pay- Walmer Branch- Abuse From Tshepo ,Lies from Anwar

Had the most horrific experience with the staff and the "manager"( as this person was trained at all) Tsepho from walmer park shopping centre. No one knew any prices or how smart shoppers worked. They made go fetch all my items and bring it to them,no help whatsoever, they said they do not know how to use the pick and pay website, they said i cannot use there phone to call customer care. Then i got frustrated after waiting like 40 min for a price and Tshepo kicks me out and does not let my older mom finish her shopping, he kicks out both out and laughs about it.

I then file a complaint and get promised by Anwar that he will call me the Monday, Monday goes and no calls,I end up calling after many attempts, Anwar then again promises me he will call me Tues. It wed today and no calls, no explanations or anything. I have contacted the media and my legal team and taking this further as Tshepo can not get away with this rude and inhuman behavior. I am shocked that pick and pay would allow such things