JK
Jabu K

1 reviews | Active since Nov 2022

03 Aug 2025, 00:54

Pick and Pay staff keeping customers discounted items for themselves.

Pick n Pay If your store has special offers, I believe it would be fair to clearly communicate that these promotions are exclusively for your employees, thereby excluding customers. This situation reminds me of an experience I had at Pick n Pay in Randburg Square, where a staff member was aware of her wrongdoing, as evidenced by her choice not to wear a name tag. I have recorded a video should you wish to see the individual I am referring to.

I visited the store on Friday 1st August at around 17:00 to 17:30 to purchase the burger on Friday for R60. Upon reaching the shelves, I noticed that the burger buns and lettuce were missing. I approached the same staff member to inquire at the bakery, and I observed that she had a trolley containing the very buns and lettuce that were in short supply for customers. She disregarded my request, and when I asked where she was taking the trolley with the items I needed, her colleague informed us that it was for their use. It is astonishing that they could not procure these items before the store experienced a shortage. This situation leaves customers feeling disheartened when we have to return certain items because we witnessed staff taking the products we require. I am truly dismayed.

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