nB
[email protected] Bruce

1 reviews | Active since Jan 2019

14 Jan 2019, 12:22

Pick and Pay "specials" pricing issue

It seems the norm that everyday when shopping at PnP that i HAVE to double check each item i purchase. There is always a problem, especially with the "specials". Yesterday I bought back bacon, advertised price was R26.99 on special so i bought two packets. Teller scans and the price is R36.99. If i was not on a tight budget I would not have bothered checking. Most people just assume that the pries are correct. Believe me you will be shocked if you really check each item you buy.

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Replies (1)
Pick n Pay
Pick n Pay's reply21 Jan 2019, 15:05
Official
Good day Newman Bruce,
 
Thank you for choosing Pick n Pay. 

Please accept our apologies for any inconveniences caused to you. 

We were unable to escalate this to the correct department since you did not provide us the store name.

Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 

Kind Regards, 
Pick n Pay Team