JL
Juanita L

1 reviews | Active since Sept 2017

28 Sept 2017, 16:43

Pick and Pay Sour Pancakes

Whilst travelling through Bethlehem I bought a packet of 4 milk tart pancakes that I opened and found sour. I could not be refunded them in Bloemfontein since they don't keep the product?! A really disappointing experience.

0
Replies (1)
Pick n Pay
Pick n Pay's reply29 Sept 2017, 10:23
Official

Good day Juanita,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas