Pick and Pay sells rotten meat
Good day All
I had to share this experience with you all.
I bought meat at Pick n Pay Herm**** just before Christmas and when I wanted to cook some of it yesterday it was rotten. I phone the Pick and Pay and spoke to Wayne Castle. He kept on insisting the food was expired. Meat expired.... He didnt when ask any questions. He wasn't pleasant to deal with and he did not really want to address my complaint. He just put the phone down on me. I was so shocked and tried to phone back.... No answer.
I hope Pick n Pay Head office can take up his bad attitude towards customers
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Pick n Pay's replyOfficial
29 Jan 2019, 13:59Good day Janine ,
Thank you for choosing Pick n Pay & taking the time to address your complaints with us. Please accept our apologies for the delay in response and any inconveniences caused to you.
We are sorry that we could not respond to your post in time as we were experiencing technical difficulties on this site. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to address your complaints with us. Please accept our apologies for the delay in response and any inconveniences caused to you.
We are sorry that we could not respond to your post in time as we were experiencing technical difficulties on this site. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply29 Jan 2019, 13:59
Official
Good day Janine ,
Thank you for choosing Pick n Pay & taking the time to address your complaints with us. Please accept our apologies for the delay in response and any inconveniences caused to you.
We are sorry that we could not respond to your post in time as we were experiencing technical difficulties on this site. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to address your complaints with us. Please accept our apologies for the delay in response and any inconveniences caused to you.
We are sorry that we could not respond to your post in time as we were experiencing technical difficulties on this site. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team