CV
Chrizelle V

1 reviews | Active since Feb 2018

03 Feb 2018, 12:47

Pick and pay Sasolburg TERRIBLE!!!!

Good day.

Time after time pick and pay keeps disappointing. Today again... I was waiting at the kiosk with my baby Iwas waiting for service for 55min finally a lady showed up very rude asking me why are you standing here? Go and stand at the back of the row at the teller with without jokes at least 60 people all the other people with not even babies small kids were called to the front of the row I was just ignored. The trollies are standing everywhere there's no walking space. The meat freezers is not working the floors looks like it hasn't been washed in weeks the shop stinks and the staff is rude, its been more than ones that brought meat went home and the meat was off when I whent back to complain the staff told me i was lying this is very bad for the franchise if this continues i dont believe the doors will stay open for long. I dont even want to go to any pick and pay anymore.

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Feb 2018, 09:41
Official

Good day Chrizelle,

Thank you for taking the time to write to us.

Kindly accept our apologies for the unfortunate shopping experience.

We are addressing your concerns with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen