TR
Tan R

1 reviews | Active since Mar 2009

07 Apr 2018, 11:14

Pick and Pay Online Shopping - no response from them for ten days

Pick and Pay Onlineshopping Shopping is hit and miss these days. They charged me R96,99 for 56 Sunlight dishwashing tablets yet send me a box with 28 tablets instead. This is wrong. I've emailed them twice to correct the error and they ignored my emails. Please assist.

0
Replies (1)
Pick n Pay
Pick n Pay's reply08 Apr 2018, 10:32
Official

Hi Thanisa,

Thank you for taking the time to address your complaint with us.

Please accept our apologies for the poor online service experience.

Your complaint is being addressed with the online fulfillment store.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas