Pick and Pay Online Shopping is a ****.

Order number ********** 416 was placed by me with Pick and Pay Online Shopping on 23 November for "click and collect" at Boksburg Hyper on 01 December 10H00 - 14H00. I went to collect at 12H30, only to be told the order was not ready. After spending 45 minutes on the phone with ********** 030 I grudgingly accepted for my order to be delivered on Monday 03 December. When nothing was delivered, I phoned again on Tuesday 04 December and was told the order would be delivered on Wednesday 05 December. When this again did not happen, I phoned again on Thursday 06 December and was told that the order would be delivered later on Thursday 06 December. When this did not happen, I phoned again on Friday 07 December and was told that the order would be delivered later the same day. Once again, this did not happen. I now have 3 escalation numbers and no-one can tell me when my order will be delivered. Today I intend to go to my nearest Pick and Pay to collect my goods from the shelves, I dare anyone at Pick and Pay to try and stop me! In short, my first experience of buying through Pick and Pay online ********, will also be the last!