Pick and Pay online shopping does not deliver

I am also EXTREMELY unhappy and disappointed with the PnP online shopping service as well as their "customer care" who actually don't care.

My order was 3 hours late When I eventually received my order 26 Nov at 18:00 it arrived with 2 bottles broken. The driver couldn't even provide advice on how I should have addressed the issue or even offer any type of a resolution (for example that he would ask someone to follow up on it for me) Please advise what you will be doing to remedy the situation I have raised this 27 Nov and to date, 4 December I have heard nothing . I expect to receive SOME kind of feedback!

After this incident I am very doubtful that I will EVER be using your online services again.

And to any client using the PnP online shopping service please be careful that this doesn't happen to you.