1 reviews | Active since Dec 2014
Pick and pay online delivering short groceries
I bought groceries online and when l picked the groceries up from the Pietermaritzburg Victoria Road branch. When l got home that l noticed that there was no milk which l had ordered (2 litres) and l tried to contact the customer care centre with no luck. Pick and pay online customer care is ignoring me when l ask for the way forward for me to go get my milk. I have tried to call the branch with no luck.
Good day Tendai,
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We are busy addressing your complaint with the online store.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Tendai,
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We are busy addressing your complaint with the online store.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas