RC
Rochelle C
1 reviews | Active since Apr 2015
08 Apr 2015, 13:34
PICK AND PAY MISLEADS SHOPPERS ONCE AGAIN
I often shop at the Pick n Pay Woodmead in my lunch hour and most often than not there is a pricing issue. The price you see on the shelf is NOT WHAT YOU PAY AT THE TILL. I know how this works, i will be asked to go to back to customer service where they will walk me to the isle to prove the price i saw was correct and then they will refund me whatever the difference is. Well Pick and Pay, who pays for my petrol to drive back to the store and who pays for my time off work to sort it out ??? I am much better off shopping where the price doesn't change when you get to the till !!!!. i purchased a tin of coffee that was marked R25.99 on the shelf and when i got to the till i was charged R31.99 ???
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Replies (1)Pick n Pay's replyOfficial
08 Apr 2015, 16:42Hello Roche70899,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply08 Apr 2015, 16:42
Official
Hello Roche70899,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
