BM
Basetsana M
1 reviews | Active since Oct 2015
24 Jan 2020, 14:21
Pick and Pay Jubilee mall trolleys are not enough
There is never enough trolleys at pick and Pay Jubilee mall. You always have to wait for the trolley attendants to fetch the trolleys from the parking. It happens all the time regardless of how busy it gets. People start by waking around to scout for trolleys. They need to stalk up.
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Replies (1)Pick n Pay's replyOfficial
27 Jan 2020, 11:49Good day Basetsana,
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply27 Jan 2020, 11:49
Official
Good day Basetsana,
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
