Pick and pay Jabulani Mall service is the worst

Pick and Pay Jabulani Mall, Is the worst in customer service Bongani stand by manager has no way of dealing with customers, and to make matters worst the security at the door treat us like ********s no matter what the policy of the store and their role may be theres no point in viewing a slip when you not even sure if items are realistically in the trolley or plastics , if the tellers which i was told by Bongani can make mistakes that should not be on the onus of customers this is not how you treat anyone supporting you as a retailer i want an apology from Bongani and the security who gave myself and my pregnant wife issues when leaving the store as our slip was in one of the 10 plastics we had in our cart we had to unpack every single item in the plastics ad trolley to provide a slip which he in turn just put back in the very same plastic this is nonsense and was a huge waste of my time i would not recommend this specific store to anyone and to think you are a new store not even a year old and this is a everyday story with all clients i guess because majority is elders they dont take the time to make the public aware of the **** service and treatment they get the store manager was not even in at the time so stand in who was Bongani dismissed the issue without an apology for wasting my time and the rest of the line behind me , you will not get this treatment at pick and pay at protea point which is my go to store but this store at jabulani always have issues