KM
Kgomotso M

1 reviews | Active since Jul 2017

05 Mar 2019, 11:16

PICK AND PAY GREENSTONE FOOD POISONING CAUSED BY EXPIRED MILK

On Monday evening I purchased a few groceries at the pick and pay hyper in Greenstone, Edenvale , to my surprise one of the items was 1 litre of Douglasdale Full cream milk had in fact expired . I got a call from my sons school informing me that he had been taken to the sick room @ school after he complained of dizziness , stomach cramps and a slight fever ,to my surprise one of the items was 1 litre of Douglasdale Full cream milk had in fact expired . I used it in the morning to make both him and my elderly mother cereal .

I tried contacting the store with no luck , the phone number provided on the till slip just rang no answer over3 times .

Now I want to know what I should do because this is a serious case of food poisoning , Pick and Pay I need answers please

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Mar 2019, 14:57
Official
Good day  Kgomotso Mashego, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the poor product quality and inconvenience caused. We are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team