SM
Sinazo M

1 reviews | Active since May 2021

22 May 2021, 06:24

Pick and pay gotten eggs

Pick and pay centurio jean Avenue had a sale of 2 tray of eggs 30s for R100 ,one tray was fune but the other very rotten....such a dissapointment.i feel like the knew and that why the put them on sale ,,,they putting they custoers at risk

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Replies (1)
Pick n Pay
Pick n Pay's reply22 May 2021, 09:10
Official
 Hi Sinazo,   Thank you for reaching out to the Pick n Pay Customer Care Team.  We apologize for any inconvenience caused as a result of the poor product quality you received. As a valued Pick n Pay customer, we take it upon ourselves to ensure we provide you with the best quality and service possible.   We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities.   Kindly contact us on one of the below specified platforms with your till slip and date of purchase. Once received, we will be able to escalate the matter to the management team.  You are more than welcome to contact us using the following channels:   
  • Call us on *** 
  • Chat to us via WhatsApp on ***  
  • Email us at ***  
  Operating hours: Mon - Sat: 08:00 - 17:00 | Sun & Public holidays: 09:00 - 17:00   Thank you for allowing us the opportunity to have this resolved.    Kind Regards,  Pick n Pay Team  

Best regards,