JR
Johannes R

1 reviews | Active since Oct 2012

23 Apr 2019, 13:45

PICK AND PAY FRUSTRATION

On two occasions at different branches (Woodlands and Eastdale Pavillion)I had the problem of buying items with the wrong price tag or no price tag at all. Worst of all the absolute nonchalance and care-not attitude of the manager by simply being ******** or just not capable of understanding what the issue is about.

0
Replies (1)
Pick n Pay
Pick n Pay's reply23 Apr 2019, 16:52
Official
Good day Johannes, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team. 

Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team