Pick and pay bad service( **** )Klersdorp😢😢😢😢

Order #***2😪😪😪😪😪😪 On 07 March 2025 i dint receive this order due to the fact that i got emergency while i was waiting for this order .to my supprise status of this order says delivered which is not true reflection because i was not there. And i dint manage to answer my call due to my emergency.besides the order took very long time to be dispatched.my question is why did driver change status to delivered ?i was expecting to see failed status Order follow up was not done because of this manipulation.no update regarding this matter i gave them enough time to investigate and update me but no body is willing to help as long they gave me case number then they are happy but reality is no follow up is done here and no one is willing to assits me and i am looking forward to get my grocery This is a serious **** As potential customer i am not happy for this service