Pick and Pay asap service is pathetic

Pick and Pay asap service is PATHETIC the issue here is the fact that I never get the out of stock notifications ,I eventually receive it but by then the timer has run out . So 95% of the time I receive incomplete orders and in most cases the items I don’t receive is the initial reason why I placed the order . This FRUSTRATES me as I have made contact multiple times with Pick and Pay regarding this ,prior to this I’ve been told I have the latest version of the app so they cannot see why I have issues receiving notifications . Pick and Pay are just plain nonchalant about this issue as they not the one being inconvenienced. Me as the consumer is the one running the loss as I’m the one who have to waste my time placing another order ,pay another delivery fee, pay additional bank charges, buy airtime to try and get hold of the store and the head office and cause me more stress because now I have to worry if I will get my goods . I've come to the point where I no longer contact the call center as they are a waste of time, I contact the store directly who also 95% couldn't care less and then just blame it on the asap technical team. However the issue doesn't get resolved, instead of blaming each other work together to solve the issue as Pick and Pay is offering a service they cannot provide. This service is supposed to bring convenience but it seriously give more stress, THE SERIVICE IS PATHETIC.