Pick and Pay ASAP - *****

We ordered meat for the week on Pick and Pay ASAP order number ***, this was on the 4th of December, the order was paid for, was never delivered! Theolene Manuel promised to call us back after numerous queries but the matter has still not been resolved, it is almost a week later! Customer Service sucks! No product but we have made the payment, this amounts to ***** Pick and Pay!