AO
Arno O
1 reviews | Active since Mar 2020
28 Mar 2020, 10:21
Pick and Pay are *******.
Ordered online on Sunday night, was suppose to be delivered yesterday. Still not arrived. No communication, no explanation. No one is answering the email, or the delivery hotline or customer care for that matter.
They’ve taken my money but have not delivered the service. That is theft. If this is not resolved today I will be opening a case at the SAPS.
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Pick n Pay's replyOfficial
30 Mar 2020, 09:57Hi Arno,
Thank you for choosing Pick n Pay and your recent online order.
Please accept our sincere apologies for the inconveniences caused to you. We hope that you have since received your order and that all goods received is satisfactory.
Due to lock down our Online Team has encountered a few disruptions which has caused a delay with online deliveries.
We sincerely apologise once again for this and thank you for your patience and understanding.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Thank you for choosing Pick n Pay and your recent online order.
Please accept our sincere apologies for the inconveniences caused to you. We hope that you have since received your order and that all goods received is satisfactory.
Due to lock down our Online Team has encountered a few disruptions which has caused a delay with online deliveries.
We sincerely apologise once again for this and thank you for your patience and understanding.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Pick n Pay's reply30 Mar 2020, 09:57
Official
Hi Arno,
Thank you for choosing Pick n Pay and your recent online order.
Please accept our sincere apologies for the inconveniences caused to you. We hope that you have since received your order and that all goods received is satisfactory.
Due to lock down our Online Team has encountered a few disruptions which has caused a delay with online deliveries.
We sincerely apologise once again for this and thank you for your patience and understanding.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Thank you for choosing Pick n Pay and your recent online order.
Please accept our sincere apologies for the inconveniences caused to you. We hope that you have since received your order and that all goods received is satisfactory.
Due to lock down our Online Team has encountered a few disruptions which has caused a delay with online deliveries.
We sincerely apologise once again for this and thank you for your patience and understanding.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team