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prish R

1 reviews | Active since Feb 2021

06 Sept 2022, 12:48

Pick and pay app is useless and they deliver expired products

Pick and pay asap is useless and they deliver expired products,i called the call.centre and they advised this will be recified,i dont get a call or email to say the driver will be here,he arrives to collect the expired products and hasnt brought the renewed items,purchasing from the app is not convenient at all Its quite shocking I still havent received my items

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Replies (1)
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prish R's update12 Sept 2022, 12:26
Reviewer Update
Hi please check ur records on my cell number ***,
Aftr numerous attempts to get this sorted
I had to demand to speak to a manager and explain my situation

Your departmemt that deals with the app need to be educated on processes and also on customer service

The manager generated a code for my products

I was promised a refund and nothing reflecting up until today