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BG N
1 reviews | Active since Jun 2024
10 Dec 2024, 03:13
Pick and Pay and their insult of R35 compensation!
After my complaint about Pick and Pay charging me twice for the same order someone called me and offered me a measly R35 for compensation for my inconvenience which I rightfully rejected because it was insulting to say the least. After suffering so much inconveniences because of Pick and Pay and their *********** systems, how can they equate all of that to R35? I will not accept anything less than R1000. The last who called me promised me a call back before close of business yesterday and I'm still waiting. I am waiting for the highest authority at Pick and Pay to call me, apologize and offer me a goodwill gesture of no less than R1000 for my troubles.
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Replies (5)BN
BG N's updateReviewer Update
10 Dec 2024, 12:08***4 is the order number. I have been refunded for the error but I have not been compensated for the inconvenience it caused me. I want to be compensated for the inconvenience with no less than a R1000. I don't want an apology I want compensation for inconvenience!!!
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BG N's update10 Dec 2024, 12:08
Reviewer Update
***4 is the order number. I have been refunded for the error but I have not been compensated for the inconvenience it caused me. I want to be compensated for the inconvenience with no less than a R1000. I don't want an apology I want compensation for inconvenience!!!
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BG N's updateReviewer Update
11 Dec 2024, 08:0024 hours later no response from the CEO of Pick and Pay about my compensation for inconvenience of no less than R1000. I will continue to pursue this matter until I have been adequately compensated.
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BG N's update11 Dec 2024, 08:00
Reviewer Update
24 hours later no response from the CEO of Pick and Pay about my compensation for inconvenience of no less than R1000. I will continue to pursue this matter until I have been adequately compensated.
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BG N's updateReviewer Update
11 Dec 2024, 12:19Pick n Pay made contact today through Anita Seleka and offered me a measly R100 compensation for the trouble they caused me, what an insult! They did this after I told them that I won't accept anything less than a R1000 and their CEO still refuses to speak to me. Why is the CEO of Pick and Pay refusing to speak to clients? Is he too important to deal with us? I will continue will this complaint until it gets the attention it deserves.
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BG N's update11 Dec 2024, 12:19
Reviewer Update
Pick n Pay made contact today through Anita Seleka and offered me a measly R100 compensation for the trouble they caused me, what an insult! They did this after I told them that I won't accept anything less than a R1000 and their CEO still refuses to speak to me. Why is the CEO of Pick and Pay refusing to speak to clients? Is he too important to deal with us? I will continue will this complaint until it gets the attention it deserves.
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BG N's updateReviewer Update
11 Dec 2024, 23:38Anika Seleka contacted me again being rude and swearing at me telling me who do I think I am to ask to speak to the CEO. She said the CEO will not speak to any of us customers and she said the CEO told her to tell me that I will never in a million years get the compensation that I'm asking for. I'm going to escalate this until the CEO calls me and gives me what is rightfully mine.
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BG N's update11 Dec 2024, 23:38
Reviewer Update
Anika Seleka contacted me again being rude and swearing at me telling me who do I think I am to ask to speak to the CEO. She said the CEO will not speak to any of us customers and she said the CEO told her to tell me that I will never in a million years get the compensation that I'm asking for. I'm going to escalate this until the CEO calls me and gives me what is rightfully mine.
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BG N's updateReviewer Update
13 Dec 2024, 04:16Unfortunately there is nothing positive to report on my query except more insults from Anika Seleka who keeps telling me that I'm not important enough to have the CEO of Pick and Pay call me. I was referred to one of the senior members of the company whom I emailed on *** and to date there has been no response. I detailed my poor experience including the insults and disrespect from Anika Seleka.
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BG N's update13 Dec 2024, 04:16
Reviewer Update
Unfortunately there is nothing positive to report on my query except more insults from Anika Seleka who keeps telling me that I'm not important enough to have the CEO of Pick and Pay call me. I was referred to one of the senior members of the company whom I emailed on *** and to date there has been no response. I detailed my poor experience including the insults and disrespect from Anika Seleka.