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Leigh-ann Rasetlola

1 reviews | Active since May 2018

26 Dec 2023, 16:33

Pick an Pay ASAP

I placed an odder on the 25/13/2023 on P&P ASAP App as a usual customer waited for the oder all day with the App on "Preparing odder" status until today 26th odder was still nit delivered and sadly i had important items there like baby nappies cos my baby had an upsed tummy,I fail to understand why the app doesnt reject odders if they know they wont deliver.I am beyond disappointed made several calls to the store in Rustenburg Waterfall with no answer an also on the App help line,sent an email and left a voice note still no response

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Replies (2)
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Leigh-ann Rasetlola's update28 Dec 2023, 10:15
Reviewer Update
I ignorance is the best service and fast delivery they are talking about,I swear pick n pay cares nothing for their customers
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Leigh-ann Rasetlola's update28 Dec 2023, 16:10
Reviewer Update
i am in disbelieve of pick an pay and their level of lack of concern