DG
Debbie-Lee Groenewald

1 reviews | Active since Jul 2015

23 Jul 2015, 15:18

Pick a pay! twins wont get there present!!

Good day, I am very unhappy, i was in my lunch at Pick n pay hypermarket Klerksdorp<br> <br> you have a special that say, but any 3 toys and get the cheapest one free. <br> <br> We have twins that are turning 1 tomorrow on the 24/07/2016. <br> <br> We buy the some toys for the kids both the fisrt \ skopfieties"1-3yr old. R199.00 per item. we took 2 and took a 3de toy. All of them were the some price. No were it says it cant be the some toys!!!and so what if the 3de toy is the some price. you give toys away but for today that i want to punches for my kids that are turning 1 you cant help me!!!!!! What you do to client is unacceptable. <br> <br> We got to the till...All 3 toys must be different prices. I think it is unacceptable. We have twins!!!<br> <br> Regards"

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Replies (1)
Pick n Pay
Pick n Pay's reply24 Jul 2015, 12:48
Official
Hello Debbie8003,

Please accept our apologies for this poor shopping experience, and for any inconvenience caused.

I have escalated this matter to our Store GM and our Inland Hyper Regional office for their attention and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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