1 reviews | Active since Oct 2012
Pic n Pay Online Delivery - YOU SUCK
YOUR ONLINE SHOPPING SUCKS! Zero Management or Customer Care! Utterly Pathetic, and all you get is I Apologize??? The online telephone number does not work, Then I phoned, spoke to a black man at 17:58 because my order was supposed to be delivered 17:00 - 18:00. He left me on hold from 17:58 - 18:10 with no response. I had to phone back when i spoke to Madisa Mazibuko where she said the order will be delivered 28.07.18 after 08:00. It is now 09:16 after another call to Kacy Snyman, with no reason why, when the order is coming. So my evening and Day is now ******ed. I have to sit and patiently wait until the driver decides to rock up. and what do you get. I APOLOGISE. You Pic n Pay suck at customer service. The delivery fee should be refunded for the inconvenience. You couldnt wait to deduct money from credit card, but I must wait for my delivery! You have allot to learn about customer service! Sis.....I have just read the other complaints from yesterday! You are pathetic. I expect a call from Mr Tyrone Chetty Or Quinton Morrow...with an apology and a delivery fee refund!
Good day Bernie
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the unfortunate shopping experience.
We have forwarded your complaint to the management team to address and they will be in contact with you.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
- Kind regards,
Senabelo Naledi Ndlovu
Good day Bernie
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the unfortunate shopping experience.
We have forwarded your complaint to the management team to address and they will be in contact with you.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
- Kind regards,
Senabelo Naledi Ndlovu
