PIC N PAY CUSTOMER SERVICE OR NO CUSTOMER SERVICE
<p>My pensioner Mom bought some groceries at Middleburg Mall Pick n Pay in Feb 2017.. Due to staff that didnt have a clue what the were doing they overcharged m Mom on her Rcs Pick n Pay card so instead of owing R3000 odd she know ows R7000 odd.. Have made numerouse calls to the Pick n Pay Customer care that alwas has the same excuse, the dont get answer on the land line at the concerned store and that they will get back to her.. Same person at Pick N Pay customer care. Abigale... and for me to drive and take her back to the store is more than 200 km. What now?</p>
Good day Margarate,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Margarate,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Margarate,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Margarate,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas