OM
Olivia M
1 reviews | Active since May 2020
18 Jul 2020, 16:35
Pic n pay
Am so disappointed in The pic n pay in Barnmore gardens really, it was my bday on the 16 of July and the 17th decided to go buy myself a cake in which I found it on special 2 in one, which is red velvet and carrot cake and also Copenhagen, was I not disappointed when I got home only to find the cake is stale and uneatable. Never will u See me buying from that bakery again, u guys just spoiled my day really. If only I could take a picture to show u the things u serve us. Hellopeter can u plz have the option of taking pictures so that we can show people what we being served .
Helpful (0)
Replies (3)0
Replies (3)
Pick n Pay's replyOfficial
20 Jul 2020, 12:55Good day Olivia, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.Kindly respond to the email with necessary information to enable our team to investigate further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***or ***
Email address - ***
Kind regards,
The Pick n Pay Team
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.Kindly respond to the email with necessary information to enable our team to investigate further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***or ***
Email address - ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply20 Jul 2020, 12:55
Official
Good day Olivia, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.Kindly respond to the email with necessary information to enable our team to investigate further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***or ***
Email address - ***
Kind regards,
The Pick n Pay Team
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.Kindly respond to the email with necessary information to enable our team to investigate further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***or ***
Email address - ***
Kind regards,
The Pick n Pay Team
Best regards,
OM
Olivia M's updateReviewer Update
26 Jul 2020, 18:10I have rep**** to your email but I have not gotten a feedback from you.
OM
Olivia M's update26 Jul 2020, 18:10
Reviewer Update
I have rep**** to your email but I have not gotten a feedback from you.
OM
Olivia M's updateReviewer Update
04 Aug 2020, 18:55Thank u to the manager of Pick n pay Benmore Jerry I think, he was able to sort out my issue, thank u I really appreciate it.
OM
Olivia M's update04 Aug 2020, 18:55
Reviewer Update
Thank u to the manager of Pick n pay Benmore Jerry I think, he was able to sort out my issue, thank u I really appreciate it.