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samantha L

1 reviews | Active since Mar 2011

19 Nov 2015, 14:09

Payment gateway issues and point switch

I completed an online order, and proceeded to pay. I switched points (to the value of approx R180) to contribute to the final payment. After entering my credit card details, I got a message saying \cannot access the payment gateway". I called the call centre"

0
Replies (1)
Pick n Pay
Pick n Pay's reply19 Nov 2015, 14:36
Official
Hello sammij,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number :***

Best regards,