Pathetic/Exhausting service

Pick and Pay Local Petervale,Sandton

This store has to be the most exhausting experience a customer has to go through. I went into that store yesterday, mind you i had stopped shopping there because of the pathetic service that a person receives when they go there and the screaming match that happens between the staff members about who is supposed to help the customer. There is absolutely no respect between the staff members that work there hence they can be so comfortable to scream at each other in front of customers.

so yesterday there was yet another discussion as to who was not busy packing to help customers and in between they are discussing their personal lives, Like I did not have anything better to do with my life, than to go and watch your staff not wanting to work. I though revenue was generated by customers buying, I also thought their salary also comes from customers buying, so why should i now feel that people are doing me a favour by doing their job. I suggest you really do a proper training on your staff because I am very sure I am not the only customer that has stopped shopping there. Times are tough, shops are closing left right and centre, at least give customers the service that they deserve with their money. Should this shop close down because of lack of revenue, the staff will be blaming the government for no jobs, at no point will there be self blame to say i could have done better. It really is not fair for customers to go through this.

I see you have similar complaints about this store last year also, does this mean the complains are not taken to heart or change implemented? It is a year later and you still have customers writing the same complains.

There 35 other people in my office that share the same sentiments, we would rather drive to Chilli lane than go to shop that is 2minutes away.