1 reviews | Active since Aug 2014
Pathetic treatment by Assistant Store Manager!!!!!
Hi I'm Shannon,I went to by cat food, saw the price underneath the 4kg packet for R43.99. When I came to the till it scanned as a different price. The line manager was called and refused to give it to me for that price. My partner went to the aisle, and witnessed them in the act. Charline asked one of the store packers in the catfood aisle what the price was and he confirmed that it was R43.99. She then told him it can't be and they checked the barcodes and she then told him to quickly change the price of the food so that no one sees it. Charline then comes to me and tells me that the correct price was under the 4kg packet, not knowing that my partner was standing there hearing her make up these lies. She blatantly refused to give it to me for the price that I saw it for. She then spoke behind my back with Nazeema who also works there which is very uncalled for and unprofessional. They don't care about their customers and are clearly very ******** as to how to treat your customer. They should learn not to lie to customers and be honest and transparent!!!!! Just shows what sort of workers pick n pay riverpark employs!!!! Quite pathetic excuse for an assistane manager!!!
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
