Pathetic Service - Once Again!

On Tuesday, January 27th 2015, I placed an order for rolls that I needed that Saturday (January 31st). I spoke with Marlene and I asked her to make sure I get decent rolls as I got some the week before that looked awful. I ordered 50 hamburger and 50 hotdog rolls. I also placed an additional order for 200 of each roll for later that Saturday.<br> <br> I went collect my order at 07:40 and got told that there's no order for me, it must still be baked. When I asked them WHY my order weren't ready (seeing as I ordered it FOUR DAYS in advance) the bakery manager told me that its NOT her problem, she only got there now.<br> <br> I paid for the rest of my groceries and I asked Helena to deliver the rolls once it's ready.<br> <br> When I arrived at my foodstall, I had to turn away clients due to the fact that I had no rolls to prepare the hamburgers & hotdogs with. I was told I'm very unprofessional and I was forced to shut down my stall. I phoned Helena to cancel my order. <br> <br> I also asked her to get the owner to contact me (as they refuse to give her contact details), till today I haven't received any feedback.<br> <br> This Pick n Pay is beyond PATHETIC and I lost out on a great deal of business.