IM
Idah M
1 reviews | Active since Apr 2019
19 Apr 2019, 16:33
Pathetic service from Thembakazi Novuma at pick n pay Strand street
Pathetic service I received from one of their cashiers Thembakazi Novuma today. She was very rude and unfriendly. I was really unhappy with her service she don't have the customer centricity. I think she need some training.
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Pick n Pay's replyOfficial
24 Apr 2019, 16:23Hi Idah ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***
Your reference number is ***
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply24 Apr 2019, 16:23
Official
Hi Idah ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***
Your reference number is ***
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team